This site measures reach exclusively on its own server, without cookies and without third parties.

Projects and references

Twenty years, from the Mittelstand to international groups. What I was responsible for and what came of it.

Clients are identified in the full CVs and can be named in conversation. On this page I refrain from naming them.

IT infrastructure for 14 EU distribution centres, three new builds in parallel

INTERNATIONAL FOOD RETAIL GROUP, LOGISTICS IT · 05/2020 – 11/2021 · NETHERLANDS, BELGIUM, GERMANYOverall responsibility for 14 sites in live operation while three new builds were led through to final acceptance.

Context

14 distribution centres from 10,000 to 40,000 m² in live operation, with three new-build projects in the Netherlands and Belgium running in parallel.

Responsibility

Overall responsibility for the IT infrastructure of all 14 sites: planning, projects, live operations. Project management for the three new builds from the planning phase to final acceptance with responsibility for budget, schedule and quality. Planning and delivery of the complete IT in the new builds: server room with redundant site interconnection to head office, structured cabling, network core, WLAN coverage across picking, loading bay and offices. Coordination of all trades – electrical, network installation, building services – through milestone reviews, on-site inspections and partial acceptance. Contract management with suppliers: performance review, variation negotiations, rework coordination. Rollout of new mobile data capture devices to group standard.

Result

Three new builds handed over at final acceptance and transferred into regular operation. Warehouse IT in European cross-dock sites from 2,000 to 6,000 m² aligned to group standard.

Technologies

Network core, fibre optics, structured cabling, WLAN planning, server room design, redundant WAN connectivity, mobile data capture

First BSI C5 attestation of a cloud organisation

CLOUD PLATFORM OF AN INTERNATIONAL RETAIL GROUP · 10/2022 – 10/2023 · GERMANY / REMOTEFrom the gap position to the attestation, with a Big Four audit firm as external auditor.

Context

First-time BSI C5 attestation of a cloud platform, with a Big Four audit firm as external auditor.

Responsibility

Steering the programme from the gap position towards the attestation, leading interdisciplinary teams from compliance, organisation and internal audit. Working through the complete criteria catalogue criterion by criterion with the auditor: interpretation clarified, test conditions and evidence expectations agreed for each control. Mapping against the existing ISO 27001/27002 control set, gap analysis, derivation of remediation measures. Translation of the criteria into concrete technical requirements for platform, infrastructure and security teams.

Result

The programme led through to audit readiness and handed over into new hands before the final phase was complete. The attestation was achieved; ISO 27001 control mechanisms and audit processes had by that point already been established as a recurring routine rather than a one-off exercise.

Methods and tools

BSI C5, ISO 27001/27002, ISMS, audit and evidence management, Jira, Confluence, ServiceNow

External IT management in the Mittelstand

OWN CONSULTING PRACTICE, COMPANIES UP TO 120 EMPLOYEES · 2009 – 2024 · GERMANYFull IT responsibility for up to five engagements in parallel, individual clients continuously for more than ten years.

Context

Companies with up to 120 employees from retail, industry and services. No internal head of IT in place.

Responsibility

IT roadmap aligned with business planning, investment and budget responsibility, system selection and lifecycle planning. Operation of servers, network and workstations: monitoring, backup and restore testing, patch management, incident resolution, user support. Infrastructure from cabling through virtualisation to site interconnection and home-office connectivity. Security: firewalls, VPN and segmentation, system hardening, endpoint protection, threat detection, mobile device management. Tendering, bid evaluation and management of external service providers.

Result

Over 99 % availability with proactive monitoring. Multi-year engagements without a change of provider.

Technologies

Proxmox, Nextcloud, Fortinet, Securepoint, ESET, Cynet, MDM, and others

External data protection officer, ISMS and DSMS development

OWN CONSULTING PRACTICE, SEVERAL ENGAGEMENTS · 2018 – 2024 · GERMANYData protection and information security management built independently from the ground up.

Context

Mid-sized companies without their own data protection function.

Responsibility

DSMS and ISMS built independently end to end: policy framework, control design, technical implementation together with the client's IT, record of processing activities, technical and organisational measures, staff training, audit documentation.

Result

Multi-year engagements, audit-ready documentation.

Store hardware and product certification, international

TWO RETAIL CHAINS OF AN INTERNATIONAL GROUP, AROUND 14,000 STORES · 07/2019 – 04/2020 · EUROPECertification workflow for new hardware designed and introduced as the basis for cross-border standardisation.

Context

IT infrastructure and store hardware of two retail chains of an international group, around 14,000 stores.

Responsibility

Product certification workflow for new hardware components designed and introduced. Network security in the stores established, structural and IT implementation optimised. Rollout coordination with technical suppliers under international group requirements.

Result

Basis for the cross-border standardisation of new hardware.

CRM and ERP implementations, migrations and process digitalisation

OWN CONSULTING PRACTICE, RETAIL, INDUSTRY, SERVICES · 2007 – 2024 · GERMANYSystem selection, migration and automation with measurable effect on lead times and costs.

Context

Mid-sized companies with organically grown system landscapes.

Responsibility

System selection, implementation and migration with ERPframe and DOCUframe (GSD Software), ERPnext, Dolibarr, Odoo and Equinox. Data modelling, data cleansing and migration, interface integration via EDI and to web shops, document management, time and production data capture. Process analysis and workflow automation, most recently with n8n and AI-supported tools.

Result

Sales processes roughly 40 % faster, technical service roughly 50 % more efficient. In the reorganisation of the administration and IT of a construction company, more than 30 % savings in personnel costs.

Further projects 2007 – 2019

OWN CONSULTING PRACTICE · SELECTIONThirteen further projects in sales, merchandise management, network administration and production data capture.
  • 09/2017 – 03/2018 Sales process optimisation and database integration with EDI connectivity to other European countries
  • 03/2017 – 03/2018 Introduction of a database system for point-of-sale terminals, product costing and warehouse management in automotive parts retail
  • 02/2017 – 04/2017 Server replacement and CRM migration at a welding equipment distributor
  • 01/2016 – 12/2016 Web shop integration with the ERP software in equipment and parts retail
  • 07/2015 – 09/2016 Introduction of a new CRM system as the central software platform
  • 09/2015 – 01/2016 Process restructuring at an industrial services provider
  • 06/2015 – 07/2015 Office refit of a sales headquarters including database migrations
  • 04/2015 – 05/2015 Fault analysis of a high-speed welding machine and recommendations
  • 05/2013 – 08/2013 Introduction of personnel time and production data capture with more than 70 working time models
  • 01/2011 – 12/2014 System and network administration at a mid-sized metalworking company, four years of ongoing support
  • 10/2012 – 03/2013 Introduction of CRM software and adaptation to the existing ERP system
  • 03/2009 – 06/2012 Takeover and further development of database application programming in the ERP environment of the metals industry
  • 10/2007 – 12/2008 Reorganisation of the administration and IT of a construction company, more than 30 % savings in personnel costs

A comparable situation?

If you find something here that resembles your project – or precisely does not – describe your situation to me. I will tell you whether I have done it before and how it turned out.

Request a conversation